Terms and Conditions
Welcome to Heera Wash. By accessing our website (heerawash.com) or using our services, you agree to comply with the following terms and conditions. Please read them carefully. If you do not agree, kindly refrain from using our services.
Service Agreement
Scope of Services:
We provide various cleaning and maintenance services such as:
Water tank cleaning
Sofa cleaning
Pest control
And other listed services on our website.
Service Booking:
You can book our services through:
Phone
WhatsApp
Email
All bookings are subject to availability.
Service Confirmation:
A service is only considered confirmed once you receive a confirmation message from our team.
Payment Terms
Payment Methods:
We accept:
Cash
Online transfer
UPI and other available modes
Payment Schedule:
Full or part payment may be required before or after the service, depending on the service type.
Refund Policy:
Cancellations made at least 24 hours in advance are eligible for a full refund.
For unsatisfactory services, partial refunds may be issued at management’s discretion.
Service Execution
Customer Responsibilities:
You must:
Ensure proper access to your premises.
Provide accurate and required information for service delivery.
Safety Precautions:
We follow strict safety protocols. Please notify us of any hazardous conditions in advance.
Damage Liability:
We are not responsible for:
Pre-existing damage
Accidental issues beyond our control
Cancellations and Rescheduling
Cancellation Policy:
Cancellations must be made at least 24 hours before the scheduled time.
Rescheduling:
Rescheduling requests should also be made 24 hours in advance.
No-Show Policy:
If the customer is unavailable at the service time without informing us, cancellation fees may apply.
Privacy and Data Protection
Personal Data:
We collect and use your information in line with our Privacy Policy.
Data Security:
While we take security seriously, we cannot guarantee 100% data protection due to the nature of the internet.
Limitation of Liability
Service Limitations:
All services are provided on an “as-is” basis. We are not liable for unexpected technical or service issues.
Indemnification:
You agree to indemnify and hold Heera Wash harmless from any misuse of our services.
Intellectual Property
Content Ownership:
All content (text, images, logos) on this website is the property of Heera Wash.
Usage Restrictions:
Reproducing or using any content without written permission is strictly prohibited.
Dispute Resolution
Governing Law:
These terms are governed by the laws of India.
Jurisdiction:
Any disputes will be resolved in the courts located in Patiala, Punjab.
Amendments to Terms
We reserve the right to change or update these Terms & Conditions at any time. Changes will be posted on this page along with the effective date.
Contact Information
For any questions or concerns, reach out to us:
📞 Call & WhatsApp:
Patiala & Chandigarh: +91 94632 52247
Ludhiana & Jalandhar: +91 73555 90075
Delhi & Noida: +91 62831 36043
📧 Email:
🏢 Office Address:
Patiala, Punjab, India
Thank you for choosing Heera Wash. We’re committed to serving you with honesty, safety, and quality!