Privacy Policy

Introduction

Welcome to Prayag Service Wala. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services. Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.

Information We Collect

We collect various types of information to provide and improve our services to you:

  1. Personal Information: Name, phone number, email address, and physical address when you contact us, request a service, or communicate with us.
  2. Service Information: Details about the services you request, such as water tank cleaning, sofa cleaning, pest control, and more.
  3. Payment Information: Billing details and payment methods for processing payments.
  4. Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  5. Communication Data: Records of emails, calls, and messages exchanged with us.

How We Use Your Information

We use the collected information for various purposes, including:

  1. Service Delivery: To provide, manage, and improve our services.
  2. Customer Support: To respond to your queries and provide assistance.
  3. Payment Processing: To facilitate secure payments for our services.
  4. Marketing and Promotions: To inform you about new services, offers, and updates with your consent.
  5. Website Improvement: To enhance our website’s functionality and user experience.
  6. Legal Obligations: To comply with applicable laws and regulations.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share information with:

  1. Service Partners: Trusted partners involved in delivering services you request.
  2. Payment Processors: Third-party payment providers for secure transactions.
  3. Legal Authorities: If required by law or to protect our legal rights.
  4. Marketing Partners: With your consent, to send promotional messages.

Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption protocols
  • Secure servers
  • Access controls

Despite these efforts, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  1. Access Your Data: Request a copy of your personal information.
  2. Correct Your Data: Update inaccurate or incomplete information.
  3. Delete Your Data: Request the deletion of your data, subject to legal obligations.
  4. Withdraw Consent: Opt-out of marketing communications at any time.

Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies help us understand browsing behavior, remember preferences, and enhance functionality. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with the updated date. We encourage you to review this policy regularly.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Thank you for trusting Prayag Service Wala with your personal information. We are committed to protecting your privacy and delivering high-quality services.